Return Policy

If for any reason you are not completely satisfied with your purchase, you may return new,
unused merchandise with the intact original packaging within 30 days from the receipt of your
order. To be eligible for a return, your item must be unused and in the same condition that you
received it. To complete your return, please enclose your item in its original packaging with receipt or proof of purchase.
Returns can be sent to: Tomboy Outfitters (Returns) 2207 Port Lerwick Pl Newport Beach, CA 92660
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within 3-5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, please first check your bank account again. Secondly, please contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@tomboyoutfitters.com.

Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Sale items (if applicable)
Only regular priced items may be refunded, all sale items are final sale and will not be offered a refund.

Exchanges (if applicable)
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@tomboyoutfitters.com and send your item to: 2207 Port Lerwick Pl Newport Beach California US 92660.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, please mail your product to: 2207 Port Lerwick Pl Newport Beach California US 92660. The customer will be responsible for paying shipping costs for returning the item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Have more questions regarding your exchange or return? Feel free to contact us at hello@tomboyoutfitters.com!